Travel planning & flexibility

  • Can I install WonderSim before my trip but activate it later?

    Yes, you can install the eSIM and activate it later. The term begins when you first use it abroad. The installation is valid for 6 months after purchase.

  • Can I also install WonderSim directly at the airport?

    Yes, you can also activate the eSIM immediately after landing – provided you have internet access (e.g. via Wi-Fi).

  • Why should I choose WonderSIM instead of a provider in the destination country?

    With WonderSIM, you save yourself the hassle of searching for shops, queuing and language barriers. You can book flexibly – even before you leave.

  • What happens if I have to postpone my trip?

    As long as you have not yet activated the eSIM, it remains valid. If you encounter any problems, we will provide you with individual assistance.

  • Which countries are included in the ‘Europe Extended’ group?

    Die Gruppe „Europa Extended“ umfasst eine sehr breite Auswahl an Ländern in Europa. Sie können Ihre WonderSIM in folgenden Ländern nutzen:

    Albania, Andorra, Austria, Azerbaijan, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Israel, Italy, Jersey, Kosovo, Kyrgyzstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Mayotte, Moldova, Montenegro, Netherlands, Norway, Poland, Portugal, La Réunion, Romania, Russia, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom, Uzbekistan, Vatican City.

  • Which countries are included in the ‘Europe’ group?

    The ‘Europe’ group includes the most popular European destinations with the best coverage by WonderSIM. It includes:

    Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom.

  • Which countries are included in the ‘Eastern Europe’ group?

    The ‘Eastern Europe’ group comprises Central and Eastern European countries with good WonderSIM coverage. It includes:

    Austria, Czech Republic, Hungary, Moldova, Poland, Slovakia, Slovenia.

  • Which countries are included in the ‘Scandinavia & Baltic States’ group?

    This group includes the Nordic and Baltic countries, all of which are well covered by WonderSIM. It includes:

    Denmark, Estonia, Finland, Iceland, Latvia, Lithuania, Norway, Sweden.

  • Which countries are included in the ‘Americas’ group?

    The ‘Americas’ group covers most of the countries in North, Central and South America. It includes:

    Argentina, Belize, Bolivia, Brazil, British Virgin Islands, Canada, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Greenland, Guatemala, Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, United States, US Virgin Islands, Uruguay.

  • Which countries are included in the ‘Best LATAM’ group?

    This subgroup includes Latin American countries with the best network conditions for WonderSIM:

    Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Panama, Paraguay, Uruguay.

  • Which countries are included in the ‘Caribbean’ group?

    The Caribbean group includes the majority of Caribbean islands covered by WonderSIM. It includes:

    Anguilla, Antigua, Aruba, Bahamas, Barbados, Bermuda, Bonaire, British Virgin Islands, Cayman Islands, Curaçao, Dominica, Dominican Republic, El Salvador, French Guiana, Grenada, Guadeloupe, Guyana, Haiti, Jamaica, Martinique, Montserrat, Netherlands Antilles, Saint Barthélemy, Saint Kitts and Nevis, Sint Maarten (Dutch part), Saint Martin (French part), St. Lucia, St. Vincent and the Grenadines, Suriname, Trinidad and Tobago, Turks and Caicos Islands.

  • Which countries are included in the ‘Best Caribbean’ group?

    This subgroup includes Caribbean islands with the best WonderSIM network coverage. It includes:

    British Virgin Islands, French Guiana, Guadeloupe, Martinique, Saint Barthélemy, Saint Martin (French part).

  • Which countries are included in the ‘Asia’ group?

    The ‘Asia’ group offers broad coverage of the most important travel destinations in Asia. It includes:

    Azerbaijan, Bangladesh, Brunei, Cambodia, China, Hong Kong, India, Indonesia, Japan, Kazakhstan, Kyrgyzstan, Laos, Macao, Malaysia, Mongolia, Nepal, Pakistan, Philippines, Singapore, South Korea, Sri Lanka, Taiwan, Tajikistan, Thailand, Uzbekistan, Vietnam.

  • Which countries are included in the ‘Best Asia’ group?

    This subgroup includes Asian destinations with the best WonderSIM connection. It includes:

    Brunei, Cambodia, Hong Kong, India, Indonesia, Japan, Laos, Macao, Malaysia, Philippines, Singapore, South Korea, Sri Lanka, Taiwan, Tajikistan, Thailand, Vietnam.

  • Which countries belong to the Oceania group?

    With the Oceania group, you remain connected to the most important destinations in the Pacific. These include:

    Samoa, Australia, Fiji, French Polynesia, Nauru, New Caledonia, New Zealand, Papua New Guinea, Solomon Islands, Tonga, Vanuatu.

  • Which countries are included in the ‘Africa’ group?

    The ‘Africa’ group covers a large number of countries on the African continent. It includes:

    Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Congo, Eswatini, Egypt, Ethiopia, Gabon, Gambia, Guinea-Bissau, Ivory Coast, Kenya, Lesotho, Liberia, Madagascar, Malawi, Mali, Mauritius, Mayotte, Morocco, Monaco, Mozambique, Niger, Nigeria, La Réunion, Rwanda, Senegal, Sierra Leone, South Africa, South Sudan, Sudan, Tanzania, Democratic Republic of Congo, Tunisia, Togo, Uganda, Zambia.

  • Which countries are included in the ‘Best Africa’ group?

    This subgroup includes African countries with the best network conditions on WonderSIM. It includes:

    Algeria, Benin, Botswana, Cameroon, Congo-Brazzaville, Eswatini, Egypt, Ivory Coast, Guinea-Bissau, Ghana, Liberia, Madagascar, Mali, Mauritania, Mayotte, Morocco, Nigeria, La Réunion, Rwanda, Senegal, South Africa, South Sudan, Tunisia, Uganda, Zambia.

  • Which countries are included in the ‘Middle East’ group?

    The ‘Middle East’ group includes the most important travel destinations in the Middle East. It includes:

    Afghanistan, Armenia, Bahrain, Iran, Iraq, Israel, Jordan, Kuwait, Oman, Palestine, Qatar, Saudi Arabia, Turkey, United Arab Emirates.

  • Which countries are included in the ‘Best Middle East’ group?

    This subgroup includes countries in the Middle East with the best WonderSIM network coverage. It includes:

    Bahrain, Iraq, Israel, Jordan, Kuwait, Oman, Qatar, Saudi Arabia, Turkey.

  • I am travelling to several countries. Can I customise my WonderSIM package?

    Absolutely! You can choose a ready-made multi-country package or select the countries you want to include yourself.