DATA PROTECTION

Responsible for the collection, processing, and use of your personal data within the meaning of Article 4 No. 7 of the GDPR:

WonderSIM
Herbesthaler Straße 321
B – 4700 Eupen
+32 (0) 87 49 00 36

If you wish to object to the collection, processing, or use of your data by us in accordance with this privacy policy, either in whole or in part, you can address your objection to the responsible body. This privacy policy is intended to inform users of this website about the nature, scope, and purpose of the collection and use of personal data by the website operator .

The website operator takes your privacy very seriously and treats your personal data confidentially and in accordance with legal requirements. As this privacy policy may change due to new technologies and the constant development of this website, we recommend that you read the privacy policy regularly. The definitions of the terms used (e.g., “personal data” or “processing”) can be found in Article 4 of the GDPR.

Deletion of data and storage period

The personal data of the data subject will be deleted or blocked as soon as the purpose of storage no longer applies. In addition, such storage may be provided for by European or national legislation in regulations, laws, or other EU provisions to which the The data will also be blocked or deleted if a prescribed storage period expires in accordance with the aforementioned standards, unless the data must be retained for the conclusion or performance of a contract. contract execution.

Access data

We, the operator of the website or the website provider, collect data based on our legitimate interest (Art. 6 (1) (f) GDPR) and store it as “server log files” on the website server. The following data is logged:

  • Page visited
  • Time of access
  • Amount of data sent in bytes
  • Source/reference from which you accessed the page
  • Browser used
  • Operating system used
  • IP address used
The server log files are stored for a maximum of 180 days and then deleted. The data is stored for security reasons and to investigate cases of misuse. If the data needs to be retained for evidence purposes, it is exempt from deletion until the incident has been conclusively clarified.

Data protection – Cookies WonderSim

The collection of data for the provision of the website and the storage of data in log files are essential for the operation of the website. There is therefore no objection on the part of the user.

Reach measurement and cookies

This website uses cookies for pseudonymized reach measurement, which are transmitted from our server or a third-party server to the user's browser. Cookies are small files that are stored on your device. Your browser accesses these files. The use of cookies increases the user-friendliness and security of this website. If you do not want to store reach measurement cookies on your device, you can object to the use of these files here:

  • The Network Advertising Initiative's deactivation page:
    https://optout.networkadvertising.org/?c=1#!%2F
  • The deactivation page for cookies on the US website:
    http://optout.aboutads.info/?c=2#!/
  • The deactivation page for cookies on the European website:
    https://optout.networkadvertising.org/?c=1#!%2F
  • Popular browsers offer the option of preventing cookies from being set. Note: There is no guarantee that you will be able to use all the features of this website without restriction if you make the appropriate settings.
  • We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser be recognized even after a page change.

    The following data is stored and transmitted in the cookies:

    • Language settings
    • Items in the shopping cart
    • Login information

Collection and processing of personal data

The website operator collects, uses, and transmits your personal data only if this is permitted by law or if you have consented to the collection of data. Personal information is any information that can be used to identify you and can be attributed to you, such as your name, email address, and phone number. You can also visit this website without providing any personal information. However, in order to improve our online offering, we store (without personal references) your access records on this website. These access records include, for example, the file you requested or the name of your Internet service provider. Due to the anonymization of the data, it is not possible to draw any conclusions about your person.

Data protection – Cookies WonderSim

  1. What?

    We process personal data such as first name, last name, IP address, email address, place of residence, postal code, and content from the contact form.

  2. How?

    We only process personal data with the express consent of the users concerned and in accordance with the applicable data protection regulations.

  3. Why?

    The processing of personal data is based on our legitimate interest in fulfilling our contractually agreed services and optimizing our online services.

Order and contact form & contact by email

A contact form is available on our website, which can be used to contact us electronically. If a user makes use of this option, the data entered in the input field will be transmitted to us and stored.

Alternatively, contact is possible via the email address provided. In this case, the user's personal data transmitted by email will be stored.

In this context, the data will not be passed on to third parties. The data will be used exclusively for processing the communication.

The legal basis for data processing is the user's consent in accordance with Art. 6 (1) lit. a GDPR.

The legal basis for the processing of data transmitted when sending an email is Art. 6 (1) lit. f GDPR. If the email contact is aimed at concluding a contract, the additional legal basis for processing is Art. 6 (1) lit. b GDPR.

The processing of personal data from the input form serves us exclusively for the purpose of processing the contact request. In the case of email contact, this also includes the legitimate interest in data processing. Other personal data processed during the sending process serves to prevent misuse of the contact form and to ensure the security of our IT systems. The data will be deleted as soon as it is no longer required for the purposes for which it was collected. In the case of personal data from the contact form and data was transmitted by email, this is the case when the respective exchange with the user has ended. The exchange is considered to be ended when it is clear from the circumstances that the relevant issues have been conclusively clarified.

The user has the option of revoking their consent to the processing of personal data at any time. If the user contacts us by email, they can object to the storage of their personal data at any time. In such a case, communication cannot be continued.

Google Analytics

Based on our legitimate interests, this website uses the “Google Analytics” service offered by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043) for the purpose of optimizing and analyzing paragraph 1 letter f GDPR, this website uses the “Google Analytics” service offered by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043) to optimize and analyze our online offering. The service (Google Analytics) uses “cookies” – text files that are stored on your device. The information collected by the cookies is usually transferred to a Google server in the USA and stored there for 14 months.

Data protection – Cookies WonderSim

Google LLC is subject to European data protection law and is certified under the Privacy Shield Agreement:
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

This website uses IP anonymization.

The IP address of users within the member states of the EU and the European Economic Area, as well as in other signatory states to the agreement, is truncated. Only in individual cases is the IP address first transmitted in full to a Google server in the USA and truncated there. This truncation removes the personal reference of your IP address. The IP address transmitted by the browser is not combined with other data stored by Google .

In accordance with the terms of the data processing agreement we have entered into with Google Inc. as the website operator, the information we collect is used to evaluate website activity and provide Internet-related services. The data collected by Google on our behalf is used to analyze the use of our online offering by individual users, for example to create reports on website activity and improve our online offering. You have the option of preventing cookies from being stored on your device by adjusting the appropriate settings in your browser. However, there is no guarantee that you will be able to use all the features of this website without restriction if your browser does not allow cookies .

You can also prevent your data (including your IP address) from being transmitted to Google Inc. and processed by Google Inc. by using a browser add-on. The following link will take you to the corresponding add-on:
https://tools.google.com/dlpage/gaoptout?hl=de

Alternatively, you can also click on this link to prevent Google Analytics from collecting data about you on this website. When you click on the link above, you will download an “opt-out cookie.” Your browser must allow cookies to be stored. If you regularly delete your cookies, you will need to click on the link again each time you visit this website .

Further information on data use by Google Inc. can be found here:

  • https://policies.google.com/privacy/partners?hl=de (data collected from Google partners)
  • https://policies.google.com/privacy/partners?hl=dehttps://adssettings.google.com/authenticated (settings related to the ads you see)
  • https://policies.google.com/technologies/ads?hl=de (utilisation de cookies dans l’affichage)

Facebook Pixel

For the analysis, optimization, and economic operation of our online offering, our website uses the Facebook Pixel service from the social network Facebook, which is operated by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”).

ATTENTION: As part of this service, data is transferred to the USA or such transfer cannot be ruled out.

With the help of Facebook Pixel, Facebook is able to identify visitors to our website as a target group for the display of advertisements (so-called “Facebook Ads”). Accordingly, we use the Facebook Pixel to display the Facebook ads we place only to Facebook users who have also shown interest in our online offering or who have certain characteristics (e.g., interests in certain topics or products, which are determined based on the websites visited) that we transmit to Facebook (so-called “Custom Audiences”). With the help of the Facebook Pixel, we also want to ensure that our Facebook advertisements correspond to the potential interests of users and do not appear intrusive. In addition, we can use the Facebook Pixel to track the effectiveness of Facebook advertisements for statistical and market research purposes by seeing whether users were redirected to our website after clicking on a Facebook ad were redirected to our website (so-called “conversion”).

Your actions are stored in one or more cookies. These cookies enable Facebook to match your user data (such as IP address, user ID) with the data in your Facebook account . The data collected is anonymous and cannot be viewed by us. It can only be used in the context of advertisements. You can prevent the link to your Facebook account by logging out of Facebook before taking any action. Your data is processed on the basis of your consent in accordance with Art. 6 (1) (a) GDPR. You can revoke this consent at any time with effect for the future. For more information on how Facebook processes personal data—including the legal basis on which Facebook relies and the options for exercising data subject rights against Facebook—please refer to Facebook's data policy at: https://dede.facebook.com/policy.php.
To determine what types of ads you see on Facebook, you can visit the page provided by Facebook and follow the instructions on how to adjust usage-based ads: https://www.facebook.com/settings?tab=ads.

The settings are platform-independent, meaning they apply to all devices, regardless of whether they are desktop computers or mobile devices. General information on the display of Facebook ads can be found at: https://dede.facebook.com/policy.php .
Specific information and details about the Facebook pixel and how it works can be found in the Facebook help section: https://de-de.facebook.com/business/help/651294705016616.

Facebook Conversion API

This statement describes our measures to comply with data protection regulations in connection with the use of the Facebook Conversion API on our website.

Data controller:

WonderSIM acts as the data controller and is responsible for the collection, processing, and storage of personal data collected via the Facebook Conversion API.

Purpose of data processing:

The Facebook Conversion API is used on our website to track and analyze user interactions with our advertisements on Facebook and Instagram. This allows us to measure the effectiveness of our advertising campaigns and optimize our marketing strategies.

Legal basis for data processing:

The legal basis for the processing of personal data via the Facebook Conversion API is WonderSIM's legitimate interest in evaluating and improving the effectiveness of our advertising measures. We ensure that all personal data collected is used exclusively for specified purposes and that the rights and freedoms of the data subjects are protected.

Categories of personal data processed:

When using the Facebook Conversion API, the following categories of personal data may be processed:

  • IP address
  • Device information (e.g., browser type, operating system)
  • User interactions on our website (e.g., page views, clicks, form submissions)
  • Conversion events (e.g., purchases, registrations)

Data retention period:

We store the personal data collected via the Facebook Conversion API only for as long as is necessary to achieve the purposes for which it was collected and to comply with statutory retention obligations. The storage periods may vary depending on the specific individual case and applicable legal requirements.

Recipients of the data:

The personal data processed within the scope of the Facebook Conversion API may be passed on to Facebook Ireland Limited and its subsidiaries in order to measure the effectiveness of advertisements, optimize targeting , and enable the personalization of advertising. Facebook Ireland Limited acts as a processor in this context and undertakes to comply with the provisions of the GDPR.

International data transfers:

As Facebook Ireland Limited is based in the European Economic Area (EEA), all international data transfers within the scope of the Facebook Conversion API are carried out in compliance with the necessary safeguards in accordance with the General Data Protection Regulation (GDPR).

Cookies

This website uses cookies. Cookies enable us to personalize content and ads, offer social media features, and analyze traffic on our website. website. We also share information about your use of our website with our social media, advertising, and analytics partners. These partners may combine this information with other data you have provided to them or that they have collected as part of your use of their services. Cookies are small text files that websites can use to make the user experience more efficient.

Cookie consent

By law, we are allowed to store cookies on your device if they are strictly necessary for the operation of this website. For all other types of cookies, we need your consent.

This website uses different types of cookies. Some cookies are set by third-party providers that appear on our pages.

You can change or withdraw your consent at any time via the cookie statement on our website .

For more information about who we are, how you can contact us, and how we process personal data, please see our Privacy Policy.

Please provide your consent ID and the date on which you contacted us regarding your consent.
Your consent applies to the following domain(s): wondersim.be
Your current status: Allow all cookies
Consent ID:
ybcQYD+yV7YC1EPzu5VlBe7xp9PXKYnOmo2AudS9ywKJb+g4HQdxrg==
Date of consent: Thursday, February 20, 2025, at 11:32:29 (UTC+1)
[Change consent] | [Withdraw consent]
Cookie statement last updated on June 16, 2025 by Cookiebot
Necessary cookies

Data protection – Cookies at WonderSim

Necessary cookies help make a website usable by enabling basic functions such as navigating pages and accessing secure areas of the website. Without these cookies, the website cannot function properly.

Name Provider Purpose Max. storage period Type
CookieConsent Cookiebot Stores the user's consent to the use of cookies for the current domain 1 year HTTP cookie
PHPSESSID [x2] iframe.api-eligibility.fr,
wondersim.be
Stores the configuration of user preferences across page requests Session HTTP cookie
test_cookie Google Used to check whether the user's browser accepts cookies 1 day HTTP cookie

Preference cookies allow a website to store information that affects how the page is displayed or behaves. For example, they can store your preferred language or the region you are in.

Name: Provider Purpose Max. storage duration Type
wpwpml_ current_language wondersim.be This cookie stores the country code determined from the user's IP address. It is used to determine which language should be displayed for the user. Session (deleted when the browser is closed) HTTP cookie

Statistics cookies (8)

Statistics cookies help website operators collect and share information anonymously. This allows them to better understand how visitors interact with the website.

Name: Provider Purpose Max. storage period Type
_ga Google Stores a unique identifier that is used to compile statistical data on how the visitor uses the website. 2 years HTTP cookie
ga# Google Used by Google Analytics to collect data on how often a user has visited the website, as well as the date of the first and last visits. 2 years HTTP cookie
ga# Google Used by Google Analytics to significantly reduce the number of requests. 1 day HTTP cookie
_gid Google Stores a unique identifier that is used to compile statistical data on how the visitor uses the website. 1 day HTTP cookie
hjSession# Hotjar Collects statistics about the user's visits to the website, such as the number of visits, average time spent on the site, and which pages were viewed. 1 day HTTP cookie
hjSessionUser# Hotjar Collects statistics about the user's visits to the website, such as the number of visits, average time spent on the site, and which pages were viewed. 1 year HTTP cookie
hjActiveViewportIds Hotjar This cookie contains a string that identifies the current session. It stores non-personal information about which subpages the user visits. This information is used to better understand user behavior. Persistent HTML Local Storage (local storage)
hjViewportId Hotjar Stores the user's screen size in order to adjust the image size on the website accordingly. Session (deleted when the browser is closed) HTML Local Storage (local storage)

Marketing cookies (8)

Marketing cookies are used to track visitors across different websites . The aim is to display advertising that is relevant and interesting to the individual user – and thus more valuable for website operators and third-party advertisers.

_gcl_au pagead/1p-user-list/#
Name: Provider Purpose Max. storage period Type
_fbp Meta Platforms, Inc. Used by Facebook to provide a range of advertising products, such as real-time bids from third-party advertisers. 3 months Cookie
Google Used by AdSense to test the effectiveness of advertising on various websites that use its services 3 months HTTP cookie
_gcl_ls Google Tracks the conversion rate between the user and the advertising banners on the website – this serves to optimize the relevance of the advertising on the website. Persistent HTML Local Storage (local memory)
collect Google Used to send data to Google Analytics about the visitor's device and behavior. Tracks the user across devices and marketing channels. Session Tracking pixel
lastExternalReferrer Meta Platforms, Inc. Detects how the user arrived at the website by storing the last URL address. Persistent HTML Local Storage (local storage)
lastExternalReferrerTime Meta Platforms, Inc. Detects how the user arrived at the website by storing the time of the last URL address. Persistent HTML Local Storage (local storage)
Google Detects whether the user has shown interest in certain products or events on multiple websites and tracks how the user navigates between pages. This is used to measure advertising measures and facilitate the billing of referral fees between websites. Session (time-limited browser session) Tracking pixel
topicsLastReferenceTime Platforms, Inc. Collects data about the visitor from one website to the next—this data is used to make advertising more relevant. Persistent HTML Local Storage (local memory)