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Technology & Settings

  • What do I need to activate in the settings for the eSIM to work?

    You need to activate the eSIM as a ‘Mobile Data Profile’ and turn on data roaming.

  • What is the difference between ‘install eSIM’ and ‘activate eSIM’?

    Installing means adding the eSIM to your device. Activating means actively using it for mobile internet.

  • Do I need to use a Wi-Fi connection to activate my eSIM?

    Yes, to activate an eSIM on your device, you need a Wi-Fi or mobile network connection.